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FAQ

How does your sizing run?

Due to our clothing coming from different manufacturers, sizing can vary slightly. We will provide each item’s appropriate sizing recommendation. As always, we are more than happy to chat and provide additional guidance if needed!

Am I able to make returns if needed? 
We totally understand if something just isn’t quite fitting right and would love to accommodate you as much as we can. We allow returns for items that have not been worn and will either provide you with store credit or the same item in a different size. Please email hello@shopurbanbaby.com before initiating the return. 

When can I expect to receive my order?

We do our best to get orders to you as quickly as possible. All orders are processed within 1-3 business days and will then be shipped via USPS Priority Mail, which averages 1-2 business days. You will receive a link to track shipping once the order is processed. 

What is the best way to care for the clothing?

Urban Baby provides sustainable, quality clothing that is meant to last but gentle care is always recommended! We suggest washing and drying on a delicate setting. 

How do you select which brands to carry? 
We invest our time in ensuring our items are ethically made and, most importantly, support other small businesses! We know and love each brand we carry and know that you will too! All items are sourced in the US.

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